LEGAL & PRIVACY
Transparency. Security. Trust.
At Nair Engineering, privacy is a human right. We minimize data collection and prioritize On-Device Processing.
1. Privacy Principles
- Data Minimization: We collect only what is necessary.
- On-Device: Vivral uses your hardware to process sensitive queries locally.
- Transparency: You know what is gathered.
2. Information We Collect
- You Provide: Health inputs, symptoms, account info (email), preferences.
- Payment: Processed by Apple/Stripe. We do not store credit card details.
- Automatic: Anonymous crash reports, device type (e.g., iPhone model).
3. Where Your Data Lives
- On-Device: Significant AI inference occurs locally on your Neural Engine/GPU.
- Cloud: If cloud processing is required, data is encrypted. We do not permanently store identifiable prompts after the request.
4. Data Ownership
You Own Your Data. You grant us a license solely to operate the service and provide answers.
5. How We Use Information
- Service Delivery (answering queries).
- Product Improvement (aggregated, de-identified data).
- We do not sell personal health data.
6. Security
We use encryption in transit (TLS/SSL) and at rest. Access to backend systems is strictly limited.
7. Data Retention
We retain data only as long as necessary. You may clear chat history or delete your account in settings.
8. Children's Privacy
Vivral is not for use by anyone under 18. We do not knowingly collect info from children.
9. Your Rights
You may request access, rectification, or deletion ("Right to be Forgotten") of your data by contacting us.
Contact: akhileshnair@nairengineering.com
Provided by: Nair Engineering, Inc.
Service: Vivral (the "App")
Welcome to Vivral. By creating an account, accessing, or using our App, you agree to be bound by these Terms of Use ("Terms").
1. CRITICAL MEDICAL DISCLAIMER
PLEASE READ CAREFULLY. THIS LIMITS LIABILITY.
A. No Medical Diagnosis
Vivral is an AI-powered information tool designed for educational purposes only. Vivral is not a medical device and does not provide medical diagnosis or treatment.
B. No Doctor-Patient Relationship
Use of the App does not create a physician-patient relationship between you and Nair Engineering, Inc.
C. Informational Use Only
The insights generated by Vivral are probabilistic. They support—but do not replace—professional advice. Never disregard professional medical advice because of something you have read on Vivral.
2. Emergency Situations
DO NOT USE VIVRAL FOR MEDICAL EMERGENCIES.
If you experience chest pain, difficulty breathing, severe bleeding, or stroke symptoms, call 911 immediately.
3. Nature of AI Outputs
You acknowledge that Vivral uses Large Language Models (LLMs):
- Probabilistic Nature: AI models predict text; they do not "know" facts. Outputs may be inaccurate ("hallucinations").
- No Definitive Diagnosis: Vivral cannot physically examine a patient or order labs.
- User Responsibility: You are solely responsible for verifying information.
4. Eligibility and Accounts
- Age: You must be at least 18 years old.
- Security: Maintain the confidentiality of your login.
- Proxy Use: Do not process health data for others without explicit consent.
5. Subscriptions and Billing
- Fee: $4.99 USD/month (+ taxes).
- Renewal: Automatically renews unless canceled 24h prior.
- Cancellation: Manage in device settings. Fees are non-refundable.
6. Acceptable Use Policy
You agree not to:
- Use "jailbreaking" to generate harmful content.
- Reverse engineer model weights.
- Input false symptoms to deceive the system.
- Impersonate others.
7. Intellectual Property
The App and original content remain the exclusive property of Nair Engineering, Inc.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- No Liability for Health Outcomes: We are not liable for injury or death resulting from reliance on the App.
- Cap on Damages: Liability shall not exceed the amount paid in the last 12 months.
9. Governing Law
Governed by the laws of the State of Delaware, United States.
Contact: akhileshnair@nairengineering.com
Important Notice: VIVRAL DOES NOT PROVIDE A DIAGNOSIS.
1. Acceptance of Terms
By downloading or using Vivral, you agree to this Agreement.
2. License Grant
Nair Engineering, Inc. grants you a limited, non-exclusive, revocable license to use the Application for personal, non-commercial purposes.
3. Intellectual Property
The Application (source code, AI weights, UI) is the exclusive property of Nair Engineering, Inc. No Transfer: This is a license, not a sale.
4. Restrictions
You may not:
- Decompile or reverse engineer the source code.
- Use the App to build a competitive product.
- Publish benchmark tests without consent.
- Use for illegal purposes.
5. User Feedback
If you provide feedback, you grant Nair Engineering, Inc. an unrestricted right to exploit it.
6. Updates
We may provide updates (patches, features) but have no obligation to do so.
7. Termination
Your rights terminate automatically if you fail to comply with these terms. Upon termination, cease all use and delete the App.
8. Disclaimer of Warranties
THE APPLICATION IS PROVIDED "AS IS". WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THE APP WILL BE ERROR-FREE.
9. Limitation of Liability
IN NO EVENT WILL NAIR ENGINEERING, INC. BE LIABLE FOR PERSONAL INJURY, LOST PROFITS, OR DATA LOSS ARISING FROM USE OF THE APPLICATION.
10. Indemnification
You agree to indemnify Nair Engineering, Inc. from claims arising from your misuse of the Application.
Contact: akhileshnair@nairengineering.com